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Case Study | Core One Consulting

Core One Consulting

Core One Consulting is a Surrey-based firm that designs and delivers telecommunications infrastructure across Western and Central Canada. Founded in 2012, Core One offers turnkey solutions for telecom carriers, handling site acquisition, zoning and permitting, engineering, structural and mount analysis, and construction management. Its engineering and drafting teams keep carrier projects moving on tight timelines.

Industry

Telecommunications infrastructure

Location

Surrey, BC

Engagement

Managed IT + Fractional CIO

Partner since

February 2021

We have worked with Resolved for many years and have consistently been impressed with their professionalism and proactive approach. Their team is responsive and quick to resolve issues, and they continually bring forward new ideas to protect and strengthen our IT systems. We would confidently recommend them to any firm looking for a reliable, forward-thinking IT provider.

Lee Campbell | President

Core One Consulting

How it started

The trust behind this partnership predates Resolved itself. Reid and Lee Campbell first worked together years earlier, at a firm where Reid supported Core One's account directly. When Lee later went looking for an IT partner he could rely on, he came back to Reid, and once the timing was right, Core One came on board in February 2021. Five years on, that trust has only deepened.

Proactive by design

Rather than simply reacting when something breaks, Resolved runs Core One's day-to-day IT as the firm's managed services partner and Fractional CIO.

  • Proactive monitoring. Systems stay monitored, secured, and continually improving.
  • Quarterly Fractional CIO review. A structured business review with leadership: long-term planning, change management and adoption, security and compliance, infrastructure and vendors.
  • A clear roadmap and budget. Every review produces a technology roadmap and budget the firm can plan around.
  • Full-stack, not break-fix. For the engineering and drafting teams, a technology partner rather than a break-fix vendor.

Reliable and forward-thinking

For Core One, the value is a provider they can count on day to day and one that keeps looking ahead. It is why Lee Campbell would confidently recommend Resolved to any firm looking for a reliable, forward-thinking IT partner.

Next Step

Put a two-year plan behind your IT spend

Most firms buy technology one urgent decision at a time, with no plan behind the spend. A Strategic Technology Assessment fixes that: where your firm is today, where you want to go, and a two-year roadmap and IT budget to get there, quarter by quarter.

No obligation, and you do not have to switch providers to get the assessment. Deliverables yours to keep.

Want to see the deliverables first? See a sample assessment

Engagement
5-6 weeks
Starts with
A free 30-minute call
You keep
All four deliverables
If you proceed
Credited toward onboarding