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Resolved

AI & Automation | Workflow Automation

Less manual work, more billable hours.

Workflow automation for architecture, engineering, and construction firms, eliminating repetitive tasks so your team can focus on the work that matters most.

Line-art illustration of a manual task replaced by an automated workflow that saves time

You're wasting time on work a machine could handle.

Manual processes eat into margins and frustrate talented people. They're tasks that feel necessary but add no real value.

Time recovered for billable work

Every hour spent on repetitive admin is an hour not spent on fee-earning projects. We identify where automation can give your team their time back and make it happen.

Processes that run without chasing

Approvals that stall, handoffs that get missed, status updates that require constant follow-up. We build workflows that move automatically, so nothing falls through the cracks.

Systems that finally talk to each other

Data stuck in silos mean duplicate entry and wasted effort. We connect your tools so information flows where it needs to go without manual intervention.

Consistency without micromanagement

When processes depend on people remembering steps, things get missed. Automation ensures the right things happen the right way, every time.

Sound Familiar?

Manual processes slowing you down?

We analyze your workflows, identify automation opportunities, and build solutions that eliminate repetitive work, giving your team more time for the work that drives your business forward.

Hours given back to your team

Tangible time savings by automating the tasks that currently drain productivity - measured in hours recovered, not vague efficiency promises.

Fewer errors, less rework

Automated processes don't forget steps or make data entry mistakes. Consistency improves and rework drops.

Workflows that scale with your firm

Manual processes break as you grow. Automation builds capacity without adding headcount for administrative tasks.

Visibility into how work moves

Clear insight into where things are, what's complete, and what's stuck, without chasing people for updates.

Quick wins and long-term gains

We start with high-impact, low-complexity automations that deliver immediate value, then build toward more sophisticated improvements.

Solutions built around your tools

Automation that works with the platforms you already use: Microsoft 365, project management systems, finance tools, and more.

What's Included

Workflow automation services

We automate the handoffs that quietly eat your team's week.

01

Workflow analysis

Assessment of your current processes to identify repetitive tasks, bottlenecks, and high-impact automation opportunities.

02

Process automation

Design and implementation of automated workflows: approvals, notifications, data transfers, and more.

03

System integration

Connecting your tools so data flows between platforms without manual intervention or duplicate entry.

04

Custom scripting

Tailored automation scripts for tasks specific to your firm's operations and workflows.

05

Document automation

Streamlined creation, routing, and management of documents, reducing manual handling and improving consistency.

06

Automated reporting

Automated reporting that pulls data from across your systems and delivers insights without manual compilation.

07

Client-relationship continuity

Lightweight systems that keep client contacts, history, and hand-offs shared across the firm, so relationships outlast any one person.

The Resolved Difference

What you get from Resolved workflow automation

Practical automation that eliminates manual work and streamlines how your firm operates.

A process map worth keeping

A clear picture of where manual, repetitive work is costing your team hours, with the highest-value automations identified first.

Automations that run quietly

Built, tested, and documented workflows that handle the repetitive steps in the background, so your team stops doing them by hand.

Systems that finally connect

Your tools wired together so information flows between them automatically, without the manual re-keying and version chaos.

Support that keeps it working

Ongoing monitoring and adjustment as your firm changes, so the automations keep paying off instead of quietly breaking.

In Their Words

What clients say

I did not know managed IT could be this good. Since getting on board with Resolved, our IT systems development has outpaced all other areas of our business. Where IT was a recurring burden, it is now the cherry on top. We now feel like the world-class business we strive to be.

Jonathan | General Manager

Resolved has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They have been supporting us and leading IT with a smile for years.

Scott Proudfoot | Architect

Formosis Architecture

Reid and the entire Resolved team are incredible to work with. As the IT coordinator in a quickly growing company, their expertise is relied upon daily, and the team does not fail to deliver. Partnering with Resolved is one of the best technology decisions we have made.

Dave | Director, Human Resources

FAQ

Workflow automation questions

How does workflow automation give our team time back? +

Every hour spent on repetitive admin is an hour not spent on fee-earning projects. We identify where automation can recover that time and build it, delivering tangible savings measured in hours recovered, not vague efficiency promises.

Can automation work with the tools we already use? +

Yes. We build automation around the platforms you already run, including Microsoft 365, project management systems, and finance tools, and we connect them so information flows between platforms without manual re-keying or duplicate entry.

Where do you start with automation? +

We start with a workflow analysis to map your current processes and find the bottlenecks, then begin with high-impact, low-complexity automations that deliver immediate value before building toward more sophisticated improvements.

What kinds of processes can you automate? +

Common examples include approvals, notifications, and data transfers, plus document creation and routing, automated reporting that pulls data from across your systems, and custom scripts for tasks specific to your firm's operations.

What happens to the automations as our firm changes? +

The workflows are built, tested, and documented so they run quietly in the background, and we provide ongoing monitoring and adjustment as your firm changes, so they keep paying off instead of quietly breaking.

Trusted by firms like yours

Formosis Architecture logoKirsten Reite Architecture logoCore One Consulting logo

Next Step

Give your senior people their hours back

Your senior people are spending billable hours on work AI can now handle. It starts with a 30-minute discovery call: we learn where your firm is, then map the fastest path to returns. If it is a fit, a Strategic AI Assessment hands you a prioritized 24-month roadmap, every initiative tied to margin, capacity, or win rate.

No passwords, no logins, no obligation. Deliverables yours to keep.

Not sure where you stand? Take the free senior time-back check

Engagement
4-6 weeks
Starts with
A free 30-minute call
You keep
All four deliverables
If you proceed
Credited toward Managed AI