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Resolved

Consulting | Project Services

Big technology moves, delivered without the disruption.

Project Services give firms one accountable team to scope, plan, and deliver both traditional IT projects and AI implementations, on time and around your deadlines.

Line-art illustration of a planned IT and AI project being delivered to a firm

The project lands. The firm keeps working.

Some technology work is bigger than a ticket: a cloud migration, an office build-out, a server refresh, a Microsoft 365 rollout, or your first real AI implementation. Project Services give firms one team that scopes the work, plans the cutover, and delivers it on time, so the project moves the firm forward instead of grinding it to a halt.

Traditional IT projects

Cloud and email migrations, office moves and build-outs, network and server refreshes, Microsoft 365 and Entra rollouts, and hardware lifecycle. Planned and delivered without the downtime.

AI implementation projects

From a Strategic AI Assessment to a working system in production: document search, drafting, and workflow automation, with the security and governance to run it safely.

One team, one plan

A named project lead, a scoped statement of work, a realistic timeline, and one group accountable end to end. No finger-pointing between vendors.

Built around the business

We plan cutovers around your deadlines and deliverables, not ours, so billable work keeps moving while the project happens underneath it.

Sound Familiar?

Big moves that never quite land?

Projects are where technology either pays off or quietly stalls. For busy firms, the hard part is rarely the technology. It is getting it delivered without losing weeks of billable time.

Projects that stall out

A migration or rollout starts with good intentions, then drifts for months because no one owns it and the day job always wins.

Cutovers that cause downtime

The switch-over lands on a deadline week, the office loses a day, and a project slips because the move was never planned around the work.

AI pilots that never ship

A promising AI idea gets demoed, then dies in pilot, because no one took it from interesting to in production with security and training sorted.

Scope that quietly grows

Without a clear statement of work, "while you are in there" requests pile up, the budget creeps, and the finish line keeps moving.

Too many vendors, no conductor

The cabler, the software vendor, the landlord, and the cloud provider each own a piece, and you end up project-managing all of them.

No one owns delivery

Internally, the project becomes a side-of-desk task for everyone and the real job of no one, so it never reaches the finish line.

The Resolved Difference

What you get from Resolved Project Services

A scoped, planned, accountable project, delivered by a team that understands both the technology and the business it has to keep running.

A scoped plan up front

A clear statement of work, timeline, and fixed outcome before we start, so you know what you are getting and what it costs.

A single project lead

One named person accountable for the whole project, coordinating every vendor and reporting back in plain business terms.

Traditional IT project delivery

Cloud and email migrations, office build-outs and moves, server and network refreshes, and Microsoft 365 and security rollouts, each with a tested cutover.

AI implementation, end to end

We take AI from assessment to a working, governed system your team actually uses, not a pilot that gathers dust.

Change management and training

The project is not done when it works. It is done when your people are using it well, so we plan the rollout and the training.

A clean handover

Documentation, post-go-live support, and a smooth handover into managed IT, so the gains hold long after the project closes.

In Their Words

What clients say

We were in the market for managed IT services. The other providers gave us their cookie-cutter sales pitch. Then we met Reid. His approach was personalized. No cookie-cutter sales spiel. His pricing is fair and honest, and he is very good at maximizing our budget.

Jonathan | General Manager

We have worked with Resolved for many years and have consistently been impressed with their professionalism and proactive approach. ... We would confidently recommend them to any firm looking for a reliable, forward-thinking IT provider.

Lee Campbell | President

Core One Consulting

Their response times to problems are always lightning quick. They are knowledgeable when it comes to troubleshooting and always suggest ways to improve security and management on the IT side. Always a pleasure to talk to.

Stiles | Operations

FAQ

Project services questions

What kinds of projects do you deliver? +

Traditional IT projects such as cloud and email migrations, office moves and build-outs, network and server refreshes, and Microsoft 365 and Entra rollouts, plus AI implementation projects that take you from a Strategic AI Assessment to a working system in production.

Who owns the project so it doesn't stall out? +

One named project lead is accountable for the whole project, coordinating every vendor and reporting back in plain business terms, so the work does not become a side-of-desk task that never reaches the finish line.

How do you avoid downtime during a cutover? +

We plan cutovers around your deadlines and deliverables, not ours, so billable work keeps moving while the project happens underneath it, each rollout backed by a tested cutover.

Will we know the cost and scope before you start? +

Yes. You get a clear statement of work, timeline, and fixed outcome up front, so you know what you are getting and what it costs before we begin, which also keeps scope from quietly creeping.

Can you actually get an AI pilot into production? +

Yes. We take AI from assessment to a working, governed system your team actually uses, with the security, governance, and training to run it safely, rather than a pilot that gathers dust.

What happens after the project goes live? +

We plan the rollout and training so your people use it well, then provide documentation, post-go-live support, and a clean handover into managed IT, so the gains hold long after the project closes.

Trusted by firms like yours

Formosis Architecture logoKirsten Reite Architecture logoCore One Consulting logo

Next Step

Put a two-year plan behind your IT spend

Most firms buy technology one urgent decision at a time, with no plan behind the spend. A Strategic Technology Assessment fixes that: where your firm is today, where you want to go, and a two-year roadmap and IT budget to get there, quarter by quarter.

No obligation, and you do not have to switch providers to get the assessment. Deliverables yours to keep.

Want to see the deliverables first? See a sample assessment

Engagement
5-6 weeks
Starts with
A free 30-minute call
You keep
All four deliverables
If you proceed
Credited toward onboarding