Managed IT | Infrastructure Management
The IT infrastructure your firm runs on, kept reliable
Cloud, network, and business phone services managed by one accountable team: strategic migrations, connectivity built for real workloads, and voice that works wherever your team does, all with costs kept predictable.
Cloud, network, and phones that work as one system
Infrastructure only gets noticed when it fails: a migration that stalls mid-project, a cloud bill no one can explain, a dropped call with a client. We plan and manage the whole stack, from cloud and servers to network and business phones, so the foundation your firm runs on stays fast, reliable, and predictable.
A strategy that fits your reality
Generic advice ignores what your firm actually stores and moves: multi-gigabyte files, terabytes of archives, and teams working across sites. We size cloud, on-prem, and network around that reality.
Migration without disruption
Moving to the cloud mid-project is risky if it is not planned properly. We time migrations around your deadlines and keep your team productive throughout the transition.
Reliable voice, wherever you work
Missed calls mean missed opportunities. We deploy phone systems that work smoothly across offices, home setups, and mobile devices, so your team is always reachable.
Costs that stay under control
Cloud spend spirals quickly when no one is watching. We design architectures that balance performance with cost, and monitor continuously to prevent bill shock.
Sound Familiar?
Infrastructure holding you back?
We plan and manage cloud, servers, network, and business phones as one connected system, so your team can work reliably across offices, job sites, and remote locations.
Clarity on what makes sense
Honest guidance on what belongs in the cloud, what stays on-prem, and what a realistic migration timeline looks like for your firm, executed without disrupting active work.
Performance where it counts
Cloud, server, and network infrastructure designed for large file workflows, remote collaboration, and the bandwidth demands of design software.
Clear communication every time
Modern phone systems with crystal-clear audio, mobile integration, and features that make client communication effortless across every location.
Simplified collaboration
Unified communications that bring voice, video, and messaging together, reducing complexity and keeping your team connected wherever they work.
Costs you can predict
Right-sized infrastructure and ongoing optimization to keep cloud and connectivity spend lean, so there are no surprises and no runaway bills.
Proactive monitoring
Continuous oversight of cloud, network, and voice performance to catch issues before they interrupt your team and cost you billable time.
The Resolved Difference
What you get from Resolved infrastructure management
Cloud, network, and voice designed and managed by one accountable team, sized for the scale and complexity of how your firm works.
Cloud strategy & migration
Assessment of your current environment and a clear plan for what to migrate, when, and how, executed around your deadlines with cloud backup keeping data protected throughout.
Microsoft 365 & Azure
Full deployment and optimization of Microsoft 365 and scalable Azure infrastructure, configured for collaboration, security, and the performance demands of design software.
Hybrid cloud & server architecture
Solutions that blend on-premise and cloud resources where it makes sense, balancing performance, cost, and practicality for large project files and remote access.
Network design & management
Infrastructure planned and built around your requirements, from office fit-outs and WiFi coverage surveys to multi-site deployments, with ongoing monitoring and maintenance.
Business phone & unified communications
Modern VoIP with advanced call features and mobile integration, plus integrated voice, video, and messaging so client calls stay reliable when it matters most.
Cost management & secure access
Ongoing monitoring to ensure you only pay for what you need, with Zero Trust remote access that protects the network without compromising usability or performance.
In Their Words
What clients say
Resolved has been our managed service provider for nearly a year, and we could not be happier. As a landscape architecture firm using Macs and CAD software like Vectorworks, we rely heavily on their expertise. Reid, Mike, and the team are incredibly knowledgeable and responsive. When they do not have an immediate answer, they diligently research to find one.
Linda | Office Manager
Resolved has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They have been supporting us and leading IT with a smile for years.
Scott Proudfoot | Architect
Formosis Architecture
Our office migration went smoothly. Reid worked around our schedule. We received training and continuous support. I definitely recommend them if you are looking to outsource your IT services.
Rhita | COO
FAQ
Questions firms ask
How do you decide what moves to the cloud and what stays on-prem? +
We size cloud, on-prem, and network around what your firm actually stores and moves: multi-gigabyte files, terabytes of archives, and teams working across sites. The result is honest guidance on what belongs where, not a default answer.
Will a cloud migration disrupt active projects? +
We plan and time migrations around your deadlines, so your team stays productive throughout the move instead of losing billable hours to the transition.
Can our phone system keep up with remote and multi-site teams? +
Yes. We deploy modern VoIP and unified communications that work smoothly across offices, home setups, and mobile devices, so client calls stay reliable wherever your team is working.
How do you keep cloud and connectivity costs predictable? +
We design architectures that balance performance with cost, then monitor continuously to catch spend before it spirals, so there are no surprise bills.
Do you support multi-site networks and WiFi coverage? +
Yes. We plan and build network infrastructure around your requirements, from office fit-outs and WiFi coverage surveys to multi-site deployments, with ongoing monitoring and maintenance.
What happens if something goes wrong with our infrastructure? +
Continuous oversight of cloud, network, and voice performance is built in, so issues are caught and addressed before they interrupt your team or cost you billable time.
Trusted by firms like yours
Next Step
Put a two-year plan behind your IT spend
Most firms buy technology one urgent decision at a time, with no plan behind the spend. A Strategic Technology Assessment fixes that: where your firm is today, where you want to go, and a two-year roadmap and IT budget to get there, quarter by quarter.
No obligation, and you do not have to switch providers to get the assessment. Deliverables yours to keep.
Want to see the deliverables first? See a sample assessment
- Engagement
- 5-6 weeks
- Starts with
- A free 30-minute call
- You keep
- All four deliverables
- If you proceed
- Credited toward onboarding