AI & Automation | Anthropic Claude
Claude on every desktop, used every day.
Resolved puts the Anthropic Claude desktop app on every machine in your firm, then connects it to your knowledge, sets the guardrails, and trains your people, so it becomes a tool the team reaches for daily, not a tab someone opens once and forgets.
Claude becomes part of how the firm works
Most firms already have a few people quietly using Claude in a browser tab. The gap is turning that into something the whole firm uses, on every machine, connected to your own projects and standards. Resolved deploys the Anthropic Claude desktop app firm-wide, connects it to your knowledge and tools, sets the rules, and trains your team, so Claude shows up in real daily work: spec research, RFIs and submittals, correspondence, and reading long documents fast.
On every machine
We install and configure the Claude desktop app across your studios and job-site laptops, signed in to your firm's plan, so it is one click away on every desk instead of someone's personal account.
Connected to your knowledge
Using Projects, file connectors, and the Model Context Protocol, we link Claude to the documents, standards, and systems your team already works in, so its answers reflect your projects, not the open internet.
Governed and safe
We set the allowlist, blocklist, and machine-level policy that decide what Claude can touch, and put it all in writing, so project IP and client data stay protected without slowing the work down.
Adopted, not just installed
Role-based training for your team and admins turns Claude from an interesting demo into the tool people reach for first, with prompts and patterns built around how your firm actually works.
Sound Familiar?
Is Claude just an extra tab nobody really uses?
Buying licenses is easy. Getting a firm to genuinely adopt an assistant, on every desk and inside real deadlines, is where most rollouts quietly stall.
A few power users, everyone else watching
Two or three curious people get real value while the rest of the firm never opens it.
Generic answers, no firm context
Out of the box, Claude knows nothing about your standards, spec sections, or past projects, so the output reads generic.
Copy-paste friction
When the assistant cannot see your files, every task means exporting, pasting, and re-explaining context by hand.
Worry about project IP and client data
Leadership hesitates because no one has defined what is safe to put in, what stays out, and where the data goes.
Personal accounts and shadow AI
People sign up on their own logins with no oversight, no shared standards, and no record of what was used where.
No time to learn it under deadline
During a submittal crunch no one stops to learn prompts, so the tool gets shelved exactly when it could help most.
The Resolved Difference
What you get with Claude
A firm-wide rollout of the Claude desktop app that is connected to your knowledge, governed under a written policy, and genuinely used every day. It plugs into Managed AI for ongoing tuning and pairs with Ask the Archive for answers from your firm's own project history.
Firm-wide desktop deployment
We install, sign in, and standardize the Claude desktop app across every workstation and laptop, ready on day one.
Connected to Projects and tools
Projects for your teams, plus file connectors and the Model Context Protocol, so Claude works from your real project documents.
Safe-usage policy and governance
We define what Claude can access, set machine-level allowlists and blocklists, and put a clear acceptable-use policy in writing.
Role-based training
Sessions and a prompt library for the daily jobs: spec research, RFIs and submittals, correspondence, and long-report summaries.
Everyday workflows, built in
We turn your repeating tasks into repeatable patterns inside Claude, from comparing spec revisions to drafting transmittals.
In Their Words
What clients say
Unlike most managed IT providers, these guys do not just ask you to turn your computer on and off. Any technical issue means lost productivity and, for us, potentially costing clients thousands in missed deadlines. Resolved is responsive, reliable, and always delivers on their promises.
Zen | Operations Manager
We have worked with Resolved for many years and have consistently been impressed with their professionalism and proactive approach. ... We would confidently recommend them to any firm looking for a reliable, forward-thinking IT provider.
Lee Campbell | President
Core One Consulting
Resolved gets results for our branch in a way that previous IT providers simply failed to.
Alfred | Executive Officer
FAQ
Claude rollout questions
What does a firm-wide Claude rollout involve? +
We install, sign in, and standardize the Claude desktop app across every workstation and job-site laptop on your firm's plan, connect it to your knowledge and tools, set the rules, and train your team, so Claude is one click away on every desk and shows up in real daily work rather than someone's personal browser tab.
How do you connect Claude to our own projects and standards? +
Using Projects, file connectors, and the Model Context Protocol, we link Claude to the documents, standards, and systems your team already works in, so its answers reflect your projects rather than the open internet.
How do you keep project IP and client data safe when we use Claude? +
We set the allowlist, blocklist, and machine-level policy that decide what Claude can touch and put a clear acceptable-use policy in writing, so project IP and client data stay protected without slowing the work down. This also replaces people signing up on personal accounts with no oversight.
How do you get our whole team to actually use Claude, not just a few power users? +
We provide role-based training and a prompt library built around the daily jobs, such as spec research, RFIs and submittals, correspondence, and long-report summaries, and turn your repeating tasks into repeatable patterns, so Claude becomes the tool people reach for first instead of an interesting demo.
What everyday work can Claude help with at an AEC firm? +
Claude shows up in real daily work like spec research, RFIs and submittals, correspondence, reading long documents fast, comparing spec revisions, and drafting transmittals.
Trusted by firms like yours


Skill, Then System
Desktop skill is the floor. The application layer is the ceiling.
Knowing how to use Claude on the desktop is fast becoming a core professional skill, as fundamental as knowing Excel. It is where everyone should start.
But the desktop app is one person and one prompt at a time. The application layer, the governed system we build around the model in Managed AI, is what makes AI safe, usable, and predictable across the whole firm. It applies your standards, keeps your data in bounds, and makes the good result repeatable instead of dependent on who happens to be typing. For firms that want to own that layer outright, there is the Custom Application Layer.
Next Step
Give your senior people their hours back
Your senior people are spending billable hours on work AI can now handle. It starts with a 30-minute discovery call: we learn where your firm is, then map the fastest path to returns. If it is a fit, a Strategic AI Assessment hands you a prioritized 24-month roadmap, every initiative tied to margin, capacity, or win rate.
No passwords, no logins, no obligation. Deliverables yours to keep.
Not sure where you stand? Take the free senior time-back check
- Engagement
- 4-6 weeks
- Starts with
- A free 30-minute call
- You keep
- All four deliverables
- If you proceed
- Credited toward Managed AI