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Resolved

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Contact Us

Tell us what's slowing your firm down. We'll tell you honestly whether we can help.

Line-art illustration of a chat bubble, headset, and two office location pins for Vancouver and Chicago

Pick a time

Pick an open time that suits you and you are booked. A Teams calendar invite lands in your inbox. Prefer to write first? Use the form below.

So you are not booking blind: Managed IT starts at $165 per user per month (with a $2,000 monthly minimum), Managed AI from $4,000 per month, and a Fractional CIO from $4,000 per month. Your exact number depends on your firm, and we scope it on the call.

Date

SMTWTFS

Time · Pacific

Pick a date to see open times.

Who you'll meet

The people on the other side of the call

No call-center runaround. Here's the small team you'll actually work with.

Reid McConkey

Reid McConkey

Chief Executive Officer & Founder

Reid founded Resolved in 2020 and still leads it today. He sets the standard for how the whole team works with clients, and stays close to the relationships and decisions that matter most, so the promises made early are ones he stands behind.

Chris Briggs

Chris Briggs

Chief Information Officer

As our CIO, Chris turns what your firm is trying to achieve into a plan that actually works. He brings the technical depth behind our recommendations and makes sure what we propose fits how your firm really operates.

Jackson Eagle

Jackson Eagle

Strategic Account Executive

Jackson is often your first point of contact. He takes the time to understand your firm, brings in the right people at the right moments, and stays with you through the process so nothing slips through the cracks.

Reach Us Directly

Phone

(604) 335-5574

Mon to Fri, 7am to 7pm local time, with 24/7 support for critical client issues

Email

[email protected]

New inquiries get a reply the same business day.

Offices

Canada Office

#209 - 5668 192 St
Surrey, BC V3S 2V7

US Office

515 N State St
Chicago, IL 60654

Line illustration of a map marking the Vancouver and Chicago offices joined by an arc.

No sales funnel, no auto-responder, no "a member of our team will be with you shortly."

Your message goes to our team, not a queue.

It lands with the people who actually do the work, so the first reply comes from someone who can help.

What to expect when you reach out

  1. Step 1

    A real human reads it

    Your message goes to our team, not a queue. We read every inquiry that comes in, usually within a few business hours.

  2. Step 2

    We reply to confirm a time

    We confirm a time for your free 30-minute discovery call the same business day. Share your preferred times in the form and we'll work around your schedule.

  3. Step 3

    You get the call and a clear next step

    On the call, we dig into what's actually slowing your firm down and leave you with a clear next step. If we're not a fit, we'll say so and point you somewhere useful.

Prefer to write first?

Send us a line and a real person replies the same business day. No forms to wrestle, just tell us what's going on.