Service Area | Chicago Metro
Managed IT for architects & engineers in Joliet
Resolved is the AI-native technology partner built for architecture and engineering firms, and we give Joliet design and engineering teams an IT foundation that runs without friction. We bring the same standard to the rest of Joliet's business community.
Why Resolved
Why Joliet firms choose Resolved
A team that knows your tools
We understand Revit, BIM, AutoCAD, and the large project files architecture and engineering teams in Joliet run on, and you reach a real person in 60 seconds, not a ticket queue.
Strategy, not just break-fix
Every client gets a dedicated strategist who aligns technology with where the business is going. You get the thinking of a full-time CIO without the full-time cost.
Protect your designs and your firm
Layered cybersecurity, tested backups, and business-continuity planning keep your project IP, your client data, and your reputation protected.
Outcomes measured in time
We are a Time Return Company. Managed IT stops you losing time to friction and downtime; our AI turns years of project work into answers in seconds.
What we do
Managed IT and AI for Joliet
Pick the services that fit your firm. Most Joliet engagements start with a Strategic Technology Assessment, then we build the rest around what actually moves the needle.
Built for architecture & engineering, local to Joliet
Resolved provides managed IT services, cybersecurity, and Managed AI to architecture and engineering firms in Joliet, Chicago Metro. Joliet is a logistics and manufacturing powerhouse on the I-80 corridor southwest of Chicago. Whatever you design or build in Joliet, you need technology that keeps up, and a partner who answers when it does not.
We built our practice around architecture, engineering, and construction firms, and we bring that same rigor to every business we support, out of our Chicago office and our Surrey, BC headquarters. One team accountable for your whole technology environment, no rotating technicians, no finger-pointing between vendors.
In Their Words
Trusted by firms across North America
I worked closely with Reid, who handled IT for the engineering firm I was at. Resolved is by far the most personal and responsive IT company we have dealt with. The technicians know us all by name.
Kaela | Office Manager, Engineering firm
Resolved has been a great partner for our business. Reid and his team are good communicators, and even better listeners. They have been supporting us and leading IT with a smile for years.
Scott Proudfoot | Architect
Formosis Architecture
We were in the market for managed IT services. The other providers gave us their cookie-cutter sales pitch. Then we met Reid. His approach was personalized. No cookie-cutter sales spiel. His pricing is fair and honest, and he is very good at maximizing our budget.
Jonathan | General Manager
FAQ
IT support questions from Joliet firms
Do you provide on-site IT support in Joliet? +
Yes. We resolve most issues remotely, often within minutes, and dispatch on-site support to Joliet from our Chicago office for hardware, office moves, and infrastructure work.
Which industries do you serve in Joliet? +
Architecture and engineering firms are the core of our practice, and we also support construction operations, professional-services firms, and non-profit organizations in Joliet with the same team and standards.
How fast is your support for Joliet firms? +
A live person answers the phone with a 60-second target, and email gets a substantive response within 60 minutes during business hours, wherever your team is working.
Service Areas
Nearby service areas
Beyond Joliet, Resolved provides managed IT services to architecture, engineering, and professional firms across the Chicago metro, including Chicago, Naperville, Schaumburg, Aurora, Evanston, Oak Brook, Arlington Heights, Elgin, Wheaton, Des Plaines, Downers Grove, and Skokie.
Next Step
Put a two-year plan behind your IT spend
Most firms buy technology one urgent decision at a time, with no plan behind the spend. A Strategic Technology Assessment fixes that: where your firm is today, where you want to go, and a two-year roadmap and IT budget to get there, quarter by quarter.
No obligation, and you do not have to switch providers to get the assessment. Deliverables yours to keep.
Want to see the deliverables first? See a sample assessment
- Engagement
- 5-6 weeks
- Starts with
- A free 30-minute call
- You keep
- All four deliverables
- If you proceed
- Credited toward onboarding